How do I place an order? You can do this by browsing our website, selecting the products you wish to purchase, and clicking “Add to Cart”. Once you have completed your purchase, click “Checkout” and follow the prompts to enter your delivery information and payment method to complete your order.
Can I modify or cancel my order? Once an order has been submitted, we will process it as quickly as possible. If you wish to modify or cancel your order, please contact our Customer Service Team (brechellyacollins@infiniteopportunityllc.com) immediately after your order has been confirmed. We will do our best to accommodate your needs, but if the order has already been shipped, changes or cancellations may not be possible.
How do I track my order? Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your order on the logistics company’s website.
What is your return policy? If you are not satisfied with your purchase, you can apply for a return within 30 days of receiving the item. Please ensure that the item is unused and with the original packaging. Please refer to our refund policy for details.
What payment methods do you offer? We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are encrypted to ensure your payment information is safe.
How much is your shipping cost? Shipping costs are automatically calculated based on your order total and shipping address. You can view the exact shipping cost details at checkout.
How long does it take for the order to be shipped? Orders are usually processed and shipped within 2 business days. The specific delivery time depends on your region and the logistics method you choose. You can get detailed delivery progress through the tracking number after receiving the shipping notification.
Do you provide international shipping? Yes, we do. Shipping costs and delivery times will vary depending on the destination. International shipping costs will be automatically calculated at checkout.
What if there is a problem with the item I received? If you receive a defective or wrong item, please contact our customer service team immediately. We will provide you with free return and exchange services.
How to contact us? If you have any further questions or need assistance, please contact us at:
